Licensing
As an Oracle Partner and authorised reseller of Oracle licenses, we can help you with advice and support in managing your Oracle licensing requirements.

Oracle E-Business Suite Support
We offer a comprehensive solution from the initial business case development with ROI to a fully packaged solution.

Database Tuning
Sandyx can advise you on system setup and configuration to help you get the best out of your Oracle system, including database security, schema management and space usage.

Oracle Patching
As a specific service, we track the dependences of patch levels and/or releases prior to deployment.  We can also assist in creating testing and validation scripts for functional application testing.

Oracle Cloning
This service enables exact copies to be taken from your Oracle production system without the need for a full export and import.  This will allow testing to be done on a development environment prior to going live.

Upgrades
Whether you are looking for help with minor upgrades to stay current and up to date with the latest patches and fixes or a major upgrade to take advantage of the latest release or application, Sandyx can help.

11i Vision Installations
Whether you are looking for a single or multi node installation Sandyx will give you the confidence that you can take advantage of all the competitive advantages 11i will bring your organisation.

Problem Solving
As Sandyx systems have the ability to take a step back from the day-to-day operations we have the ability to think logically about any problems that may be apparent within your systems and propose solutions.

Performance/Interface Tuning
Sandyx uses the Best Practice Wait-Time methods to expose the root causes of problems, whether this be finding the specific SQL and wait event causing the delay or by identifying other issues.

SQL PL/SQL Tuning
When a PL/SQL based application performs badly, this is often due to poorly written SQL statements or inattention to PL/SQL basics.  Our trace facilities will analyse the system and highlight improvement areas.

Mentoring and Training
The core belief of Sandyx has always been ‘share the knowledge’.  By telling customers how we solve their problems as well as how we approached them, we help them to understand their systems better.

O/S Monitoring and Administration
By constantly monitoring the Operating System and your Oracle applications, Sandyx can quickly and easily see the effect on the system as a whole and put preventative measures in place.

Database Design
Working in partnership with you, we can help you to design a bespoke solution that meets your individual business requirements, budgets and timescales.

Capacity Planning
Determining the growth plan of your database around your business can be seen as a black art, however when you have the tools and know what impacts the need for additional capacity it becomes just another service.

Backup and Disaster Recovery
Many organisations do not have adequate backup and recovery strategies in place, yet the loss of their business data could be catastrophic for them.  Don’t be one of them!

Application Server Support
Our Oracle application support covers an initial server heath check and a report on the findings, unlimited access to qualified application support experts during core hours, continual monitoring, setup and maintenance of backups, periodic reporting and upgrade and patching services.

Recovery Manager Support
By supporting and utilising Oracle’s RMAN product, Sandyx can take care of all underlying database procedures before and after backup and recovery.  This offers a service that is not available through the basic user managed methods.

Real Application Clusters (RAC) Support
Oracle’s 10g RAC allows customers to build highly available and scalable database servers across multiple systems but how then do you manage them all?  We offer the perfect flexible support to cover  your organisation’s Clustered systems.

Data Guard & ASM Implementations
If you want High Availability (HA) systems, Sandyx can help by utilising Oracle’s Data Guard and Automatic Storage Management (ASM) features by minimizing the various kinds of planned and unplanned downtime that can affect your business.